This policy explains how personal information is handled when you visit the Vethim website or contact us about chemical products, formulation, manufacturing, and private label projects.

Who we are

Vethim is based in Vetovo, Rousse, Bulgaria. For privacy questions or requests, contact info@vethim.eu. Our contact address is Street “Kliment Ohridski” No. 10, Vetovo, Rousse, Bulgaria.

Information you provide

Our contact form asks for your full name, email address, phone number, selected department, message, and acceptance of the Privacy Policy. Please do not include sensitive personal information or information about other people unless necessary for your inquiry.

Contact form status

Message delivery through the website is not currently configured. The form validates submitted information and displays a status message; it does not currently send your inquiry to Vethim by email or save it in a contact database. You can contact us directly by email or phone.

Purposes and legal grounds

When you contact us directly, we use the information needed to answer your questions and discuss products or projects. Depending on the inquiry, processing may be necessary to take steps toward a contract, serve our legitimate interest in managing business communications, meet a legal obligation, or act on your consent. Consent can be withdrawn without affecting earlier lawful processing.

Technical information and service providers

Website requests include technical information such as an IP address, browser details, and requested pages. Hosting providers may process this information to deliver and secure the website. Where service providers process personal data for Vethim, access should be limited to the service required. Transfers outside the European Economic Area require an applicable legal basis and appropriate safeguards.

Retention and security

Personal information should be kept only as long as needed for the inquiry, business relationship, or applicable legal obligations. The appropriate period depends on the information and purpose. Access should be limited to authorised people and protected by appropriate technical and organisational measures.

Your rights

Subject to applicable conditions, you may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. Contact info@vethim.eu to exercise these rights. You may also complain to the Bulgarian Commission for Personal Data Protection or another competent supervisory authority.

Cookies and policy updates

Our website uses a language preference cookie and a cookie to remember your Analytics choice. With your consent, Google Analytics helps us understand site usage and may process device, browser, and interaction information. You can withdraw this consent using Cookie settings in the footer. See the Cookie Policy for details. This policy may be updated when website functionality or data handling changes. External websites have their own privacy policies.